Proven experience in building technology strategy, multifaceted customer experience programs with detailed execution plans outlining multiyear technology roadmap.
Track record of executing high visibility multiyear digitization initiatives, process re-engineering programs, leading cross functional teams with budget of more than CAD $70M.
Highly experienced in managing teams in hybrid environment with knack of promoting culture of development, growth and cultivating sense of belonging in team members.
Adept in streamlining operations to strategic direction in the areas of team development and staff alignment and optimizing department operating costs by 25%.
Extensive experience in managing cyber security operations, defining cyber security roadmap, managing executive updates and coordinating cross industry working groups at federal level.
